LA FABRIQUE ANDEGAVE

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Privacy Policy

‌Effective Date: October 9, 2026‌

Welcome to the privacy policy of LA FABRIQUE ANDEGAVE, accessible through our official website www.lafabriqueandegave.com. At LA FABRIQUE ANDEGAVE, we specialize in crafting premium on-the-go travel essentials including luggage tags, passport covers, toiletry bags, collapsible water cups and a wide range of top-rated travel gadgets that accompany you on every smooth, wonderful journey. We deeply respect the privacy rights of every visitor, registered user and customer who interacts with our e-commerce platform, and this policy is designed to transparently explain how we collect, use, store, protect and share your personal information when you browse our site, shop our curated selection of travel gear, submit inquiries or use any of our website services.

This privacy policy applies to all information collected through [www.lafabriqueandegave.com], as well as all related services, sales, marketing activities and offline customer interactions operated by LA FABRIQUE ANDEGAVE. By accessing or using our website, creating an account, placing an order for our travel products, or otherwise engaging with our services, you acknowledge that you have read, understood and agreed to the practices described in this policy. If you do not agree with any terms outlined here, please refrain from using our platform and submitting any personal data to us. For any questions related to our privacy practices, you can reach out to our dedicated data protection team at our official contact email mellow@lafabriqueandegave.com, send physical correspondence to our registered office at 4 Rue Eugène Chevreul, 49220 Montreuil-sur-Maine, France, or call our customer support line at +33 6 9804 7363 during our business hours.

1. Information We Collect From You

We only collect necessary information that helps us deliver our high-quality travel products and seamless shopping experience to you, and the categories of information we gather include the following:

1.1 Information You Voluntarily Submit to Us

When you interact with our [www.lafabriqueandegave.com] platform, you may actively provide certain personal data in different scenarios:

  • ‌Account Registration Data‌: If you choose to create a personal account on our website to track order history, save preferred travel gear selections, manage shipping addresses and checkout faster for future purchases, we will collect your full name, valid email address, and a securely encrypted password you set for the account.
  • ‌Order and Transaction Data‌: When you place an order for any of our products including passport covers, toiletry bags, collapsible water cups and other trip-ready travel essentials, we require your full name, complete shipping address (including street name, postal code, city and country), contact phone number, and billing address to process your payment and arrange accurate delivery. We do not store full credit card or payment card details on our own servers: all payment processing is handled through our industry-standard, PCI DSS-compliant third-party payment partners to ensure maximum security for your financial information.
  • ‌Customer Support and Inquiry Data‌: If you reach out to us through the “Contact Us” page on our website, send us an email, or call our support team with questions about product durability for long trips, our 30-day unused return policy, French local shipping timelines of 3 to 5 working days, or any other questions related to our travel gadgets, we will collect the information you share in your message, including your contact details and the content of your inquiry, to provide you with timely, accurate responses.
  • ‌Marketing Preference Data‌: If you sign up for our newsletter to get updates on new arrival tiny travel helpers that make packing far easier, exclusive deal alerts for our top-rated travel gadgets, and limited-time promotions for our customer favorite travel gears, we will collect your email address and your stated preferences for the types of product updates you would like to receive.

1.2 Automatically Collected Information When You Browse Our Website

When you visit [www.lafabriqueandegave.com], our servers automatically capture certain technical information to optimize your browsing experience and maintain the stable operation of our e-commerce platform:

  • ‌Device and Technical Log Data‌: We collect your IP address, browser type and version, operating system, device type and model, the time and timestamp of your visit, the duration of your stay on different pages of our site, and the referring URL that directed you to our website. This data helps us troubleshoot technical issues, improve website loading speed for users across different regions, and ensure that every product category page for our travel essentials displays correctly on your device.
  • ‌Cookies and Similar Tracking Technologies‌: We use first-party cookies on our website to remember your saved shopping cart contents, keep you logged into your account when you navigate between pages, record your preferred language setting, and analyze how users interact with our product listings to continuously improve our site layout. You can adjust the cookie settings in your web browser at any time to disable or restrict certain types of cookies, but please note that disabling necessary cookies may affect some core functions of our website, such as the ability to save items to your shopping cart before checkout.

2. How We Use Your Collected Personal Information

We strictly limit the use of your personal data to the purposes that are directly related to providing you with our e-commerce services, improving our travel product offerings, and complying with our legal obligations, and we will never use your information for any unrelated purposes without your explicit additional consent. The primary use cases for your data include:

  • ‌Order Fulfillment and Delivery‌: We use your shipping address, contact phone number and order details to process your purchase, arrange the dispatch of your selected travel gadgets, coordinate with our courier partners to deliver the items to your designated location, and send you real-time order tracking updates. For customers placing orders within France, we will use your submitted information to ensure local delivery is completed within our standard 3 to 5 working days timeline as advertised on our website.
  • ‌Customer Service and Post-Purchase Support‌: Your contact information allows our support team to follow up with you promptly if there are any unexpected issues with your order, assist you with processing eligible returns within our 30-day unused return policy, answer your questions about the long-term on-road durability testing that all our travel items undergo, and explain how each of our products is specifically designed to save suitcase space for easy carrying during your trips.
  • ‌Website Experience Optimization‌: The automatically collected browsing and device data helps us identify which of our product categories are most popular with customers, optimize the display of new arrival trip-ready gears, fix broken links on our “About Us” and “Shop” pages, and tailor our website content to better match the travel-related needs of different users visiting our platform.
  • ‌Marketing Communication (With Your Explicit Consent)‌: If you have opted in to receive our marketing emails, we will use your email address to send you notifications about new product launches, exclusive discounts for our best trip gears, seasonal travel prep tips, and information about limited-time “SHOP THE DEAL” promotions that we run from time to time. You can unsubscribe from our marketing newsletter at any time by clicking the unsubscribe link located at the bottom of every marketing email we send, or by sending an unsubscribe request to our contact email mellow@lafabriqueandegave.com. We will never send you unsolicited marketing messages after you have submitted an unsubscribe request.
  • ‌Legal Compliance and Fraud Prevention‌: We may use your personal information when we are required to do so by applicable French, EU or international laws, court orders, or government regulatory requests. We also process relevant data to detect, investigate and prevent fraudulent transaction activities, unauthorized access to our website systems, and other illegal or harmful actions that could threaten the security of our business and the legitimate rights of our customers.

3. Information Sharing and Disclosure

LA FABRIQUE ANDEGAVE will never sell, rent or lease your personal information to any third parties for their independent marketing purposes under any circumstances. We only share your necessary information with carefully selected third-party service providers who are contractually bound to comply with strict data protection requirements, and such sharing is limited to the purposes outlined below:

  • ‌Authorized Service Providers Who Support Our Operations‌: We share limited necessary data with trusted partners that help us run our e-commerce business, including PCI-compliant payment processing providers that handle your payment transactions, professional courier and logistics companies that deliver your ordered travel products to your shipping address, cloud hosting service providers that store our website data securely, and email service platforms that help us send order confirmation emails and marketing newsletters (if you have opted in). All these third parties are required to sign data processing agreements with us that mandate they protect your personal data at a level equal to the standards set out in this policy, and they are prohibited from using your information for any purposes other than the specific services they are contracted to provide for us.
  • ‌Legal and Regulatory Disclosure‌: We may disclose your personal information if we have a good faith belief that such disclosure is reasonably necessary to comply with a binding legal requirement, protect the safety of our customers, our staff or the general public, defend our legal rights in ongoing legal proceedings, or respond to valid official requests from public authorities in accordance with applicable laws.
  • ‌Business Transition Scenarios‌: In the event that LA FABRIQUE ANDEGAVE undergoes a merger, acquisition, full or partial asset sale or corporate reorganization, your personal information may be transferred as part of the business assets to the succeeding entity. We will require the new entity to continue to adhere to the terms of this privacy policy for all your existing personal data, and we will notify you via prominent notice on our [www.lafabriqueandegave.com] website of any changes to data control that would materially affect your privacy rights before the transfer takes place.

4. Data Security Measures to Protect Your Information

At LA FABRIQUE ANDEGAVE, we take the security of your personal information extremely seriously, and we have implemented a comprehensive set of administrative, technical and physical security measures that are aligned with EU GDPR requirements to protect your data from unauthorized access, accidental loss, destruction, alteration or misuse:

  • All sensitive personal data transmitted between your browser and our [www.lafabriqueandegave.com] website is protected by industry-standard 256-bit SSL (Secure Sockets Layer) encryption, which ensures that no third party can intercept or read the data during the transmission process.
  • Our internal data storage systems are hosted on secure, regularly updated cloud servers with multi-factor authentication access controls, and only a very limited number of authorized LA FABRIQUE ANDEGAVE staff who need to access the data to fulfill their specific work duties (such as order processing and customer support) are granted permission to access your personal information, with all access activities logged and audited on a regular basis.
  • We conduct periodic security vulnerability scans and system updates for our e-commerce platform, and we have deployed dedicated firewalls and anti-malware systems to block unauthorized access attempts and cyber attacks targeting our website servers.
  • While we make every possible effort to protect your personal data, no data transmission method over the internet or electronic storage system can be guaranteed to be 100% absolutely secure. If you identify any suspicious activity related to your account on our website, please contact us immediately at mellow@lafabriqueandegave.com so we can take prompt action to resolve the issue.

5. Your Privacy Rights

As a user located in the European Economic Area (EEA), you are entitled to a full set of rights related to your personal data under the General Data Protection Regulation (GDPR). Even if you are located outside the EEA, LA FABRIQUE ANDEGAVE is committed to extending the same level of privacy protection to all our global customers, and you can exercise the following rights at any time free of charge by contacting us through our provided contact channels:

  • ‌Right of Access‌: You can submit a request to us to get a copy of all the personal information we hold about you, along with detailed information about how we process that data, who we have shared it with, and how long we will retain it.
  • ‌Right to Rectification‌: If you find that any of your personal data stored on our system (such as your shipping address or contact phone number) is inaccurate or incomplete, you can ask us to correct and update that information immediately.
  • ‌Right to Erasure (“Right to be Forgotten”)‌: In certain circumstances, such as when your personal data is no longer necessary for the original purposes we collected it for, or when you withdraw your previously given consent for us to process your data and there is no other legal basis for us to retain it, you can request us to erase all your personal information from our systems, and we will comply with the request without undue delay subject to applicable legal retention requirements.
  • ‌Right to Restriction of Processing‌: You have the right to request that we temporarily suspend the processing of your personal data in scenarios where you dispute the accuracy of the data you have provided, you believe our processing of the data is unlawful but you do not want us to delete the information entirely, or we no longer need the data for our original processing purposes but you require us to retain it to establish, exercise or defend your legal claims.
  • ‌Right to Data Portability‌: You can request us to provide all the personal data you have submitted to us in a structured, commonly used and machine-readable format, or to transmit that data directly to another data controller you designate, where technically feasible.
  • ‌Right to Object to Processing‌: You can object to our processing of your personal data at any time for reasons related to your particular situation, including objecting to our use of your data for direct marketing purposes, which we will honor immediately once we receive your objection.
  • ‌Right to Withdraw Consent‌: At any time you previously gave us explicit consent to process your personal data for specific purposes (such as to receive marketing newsletters), you have the full right to withdraw that consent, and we will stop all processing activities related to that consent without affecting the lawfulness of the processing we conducted before your withdrawal.

If you wish to exercise any of these rights, you can send your request to our contact email mellow@lafabriqueandegave.com, or mail your signed written request to our registered office at 4 Rue Eugène Chevreul, 49220 Montreuil-sur-Maine, France. We will respond to your valid request within one month from the date we receive it, in accordance with GDPR requirements. If you are not satisfied with our response to your request, you also have the right to submit a complaint to your local data protection supervisory authority.

6. Data Retention Period

We will not retain your personal information for any longer than is strictly necessary to fulfill the specific purposes for which the data was originally collected. For different categories of data, our standard retention periods follow these rules:

  • We retain your order transaction data for a minimum of 10 years in compliance with French commercial and tax law requirements, to support accounting audits, tax reporting and post-purchase warranty services for your travel products.
  • If you maintain an active account on our [www.lafabriqueandegave.com] website, we will keep your account-related personal data for as long as your account remains active. If you submit a request to delete your account, we will erase all your account data within 30 days, except for the transaction records we are legally required to retain for tax and compliance purposes.
  • If you signed up for our marketing newsletter but have not made any purchase from us, we will retain your email address for marketing purposes until you unsubscribe from our newsletter or submit a request for us to delete your email from our mailing list.
  • The automatically collected browsing log data and cookie data on our website will be stored for a maximum of 12 months before being anonymized or deleted.

7. Protection of Minors

Our e-commerce platform [www.lafabriqueandegave.com] is not intended for use by individuals under the age of 16. We do not knowingly collect any personal information from children under 16 years old. If we become aware that we have accidentally collected personal data from a minor under the age of 16 without verifiable parental consent, we will take immediate steps to delete that information completely from our servers. If you are a parent or guardian and you believe your child has submitted personal information to our website, please contact us right away at mellow@lafabriqueandegave.com so we can resolve the situation promptly.

8. Updates to This Privacy Policy

LA FABRIQUE ANDEGAVE reserves the right to update and revise this privacy policy from time to time to reflect changes to our business operations, new legal and regulatory requirements, or new features we introduce to our [www.lafabriqueandegave.com] e-commerce platform. When we make material changes to this policy, we will post the updated version on this page of our website with a clearly marked new effective date, and we may also send you a notification email to inform you of the key changes if we have your contact information on record. We encourage you to review this privacy policy periodically whenever you visit our website to stay informed about our latest privacy practices. Your continued use of our website and shopping services after the new effective date of the revised policy will be deemed as your acceptance of the updated terms.

9. Contact Information

If you have any questions, concerns, comments or requests related to this privacy policy, or if you need to exercise any of your data privacy rights as outlined above, you can reach us through any of the following official channels at any time:

  • ‌Company Name‌: LA FABRIQUE ANDEGAVE
  • ‌Official Website‌: www.lafabriqueandegave.com
  • ‌Contact Email‌: mellow@lafabriqueandegave.com
  • ‌Physical Address‌: 4 Rue Eugène Chevreul, 49220 Montreuil-sur-Maine, France
  • ‌Contact Phone Number‌: +33 6 9804 7363