Terms of Service – LA FABRIQUE ANDEGAVE

‌Effective Date: October 9, 2026‌

Welcome to the official Terms of Service of LA FABRIQUE ANDEGAVE, the trusted home of top-rated on-the-go travel essentials built to power your smooth, wonderful journeys. Our website [www.lafabriqueandegave.com] is operated to bring customers around the world curated high-quality travel gadgets including luggage tags, passport covers, toiletry bags, collapsible water cups, and a full line of tiny travel helpers tested for long-term on-road use, all specially designed to save suitcase space and make packing far easier for every trip.

These terms govern your access to, browsing of, and all transactions completed through our e-commerce platform. By visiting our website, creating an account, placing an order, or interacting with any service offered on [www.lafabriqueandegave.com], you confirm that you are at least 16 years of age (or the age of majority in your jurisdiction), have the full legal capacity to enter a binding agreement, and acknowledge that you have read, understood, and agreed to abide by every provision laid out in these Terms of Service. If you do not agree to any part of these terms, you are not authorized to access or use our platform, and you must discontinue all interactions with our website immediately.

If you have any questions, concerns, or requests related to these Terms of Service, you may contact our customer support team at mellow@lafabriqueandegave.com, send physical correspondence to our registered office at 4 Rue Eugène Chevreul, 49220 Montreuil-sur-Maine, France, or call our official support line at +33 6 9804 7363 during our standard business hours. Our support representatives will respond to all legitimate inquiries within 3 working days.

1. Platform Access and Account Registration

LA FABRIQUE ANDEGAVE grants you a limited, non-exclusive, non-transferable, revocable license to access and use [www.lafabriqueandegave.com] for your personal, non-commercial shopping purposes, strictly in accordance with these Terms of Service. Unauthorized commercial use of our platform, including mass scraping of product data, reselling of our travel gadgets without explicit written approval, or using automated bots to send bulk traffic to our site, is explicitly prohibited.

When you choose to register a user account on our website to save your preferred travel products, track order history, and speed up future checkout processes, you agree to provide accurate, complete, and up-to-date personal information, including a valid email address, full legal name, and correct contact details. You are fully responsible for maintaining the confidentiality of your account login credentials, and for all activities that take place under your registered account. If you discover any unauthorized use of your account, you must notify our support team immediately. LA FABRIQUE ANDEGAVE will not be held liable for any loss or damage arising from your failure to secure your account login information.

We reserve the full right to suspend, restrict, or permanently terminate your account at our sole discretion, without prior notice, if we determine you have violated any provision of these Terms of Service, engaged in fraudulent transaction activities, or used our platform in a way that harms our business operations, other customers, or violates applicable French, EU, or international laws. After account termination, all your access to our platform’s member-only features, stored shopping cart contents, and unused account store credit will be revoked immediately.

2. Product Information and Purchase Terms

All products listed for sale on [www.lafabriqueandegave.com] are our carefully curated, rigorously tested travel essentials, falling under core categories including Luggage Tag, Passport Cover, Toiletry Bag, and Collapsible Water Cup, as well as our regularly updated new trip ready gears released in our NEW ARRIVALS section. Every item is explicitly designed to save suitcase space for easy carrying during your travels, and all products go through strict testing to ensure durability for long trips, as stated in our public product descriptions.

We make every reasonable effort to ensure that all product details, images, color descriptions, and functional explanations displayed on our website are as accurate as possible. However, due to differences in individual screen display settings, we cannot guarantee that the color and texture of the actual product you receive will perfectly match the exact rendering on your device. Minor, non-impactful variances in product appearance do not count as valid product defects. All product specifications and features on our site are subject to minor adjustments for quality improvement without prior notice, as long as the core functionality of the travel gadget remains unchanged.

When you submit an order on our website, you are making a binding offer to purchase the selected products at the listed price. Your order is only confirmed and a formal sales contract is formed after we send you an official order confirmation email following successful payment verification. We reserve the right to reject your order for any legitimate reason, including but not limited to cases where the listed price of a product is shown incorrectly due to a system error, the product you ordered is out of stock, or our system flags the order as high-risk for potential fraud. If we reject your order after you have completed payment, we will process a full refund of your paid amount back to your original payment method within 7 working days, with no extra processing fees charged.

All product prices displayed on [www.lafabriqueandegave.com] are quoted in Euro (EUR), and include applicable French value-added tax for orders shipped within metropolitan France. For international orders outside of the European Union, any applicable local import duties, customs processing fees, and sales taxes imposed by your local jurisdiction are the sole responsibility of the customer, as specified in our public Shipping Policy. We reserve the right to adjust product prices at any time, and any price change will not affect the validity of orders that have already been formally confirmed and paid for before the price adjustment takes effect.

3. Payment, Promotions, and Gift Card Rules

All payments processed through our platform are handled via PCI DSS compliant industry-standard third-party payment processors, which support all major credit cards, debit cards, and widely recognized digital payment methods. By submitting payment information during checkout, you confirm that you are the legal authorized holder of the payment method you use, and that the submitted payment details are fully valid and accurate. LA FABRIQUE ANDEGAVE does not store full sensitive payment card data on our own servers, to ensure maximum security for all customers’ financial information.

We regularly run promotional activities on our platform, including exclusive deal alerts in our SHOP THE DEAL section, limited-time discount codes, and bundle offers for customer favorite travel gears. You agree that all promotional codes are for personal, non-commercial use only, and cannot be combined with other active promotions unless explicitly stated in the promotion rules. We reserve the right to void any discount or promotional benefit applied to an order if we find the discount code was obtained through unauthorized channels, shared across public coupon sites without our permission, or used in violation of the posted promotion terms. All promotional activities are subject to early termination or extension at our sole discretion.

If you purchase or receive a LA FABRIQUE ANDEGAVE issued gift card or store credit, it can only be redeemed for eligible travel product purchases on our website, cannot be exchanged for cash (except in cases required by mandatory local consumer protection laws), and is non-transferable. You are responsible for safeguarding your gift card code, and we will not be liable for any unauthorized use of gift cards that are lost or stolen after you receive the code.

4. Shipping, Returns, and Refund Provisions

All order delivery services from LA FABRIQUE ANDEGAVE are governed by our publicly published Shipping Policy. For orders shipped to metropolitan France, local delivery usually takes 3 to 5 working days after your order is dispatched from our warehouse, as we clearly state on our product pages. All estimated delivery timelines are non-binding estimates, and minor delays caused by courier service issues, adverse weather conditions, customs clearance procedures, or force majeure events do not qualify as a breach of our Terms of Service. We are not liable for any indirect losses caused by delayed deliveries, to the maximum extent permitted by applicable law.

Our official Refund and Returns Policy explicitly states that no standalone “refund only” requests are permitted for any purchase. To be eligible for a return, your requested item must be unused, in original resellable condition, and you must submit your return request within 30 calendar days from the date you receive the parcel. All approved returns will be resolved via equal-value store credit or one-for-one product exchange, as laid out in our full Returns Policy. The only scenario where a cash refund will be issued is when no eligible exchange or store credit option can be fulfilled after we receive your returned product, and we will provide you with written confirmation before processing such a rare full refund. You acknowledge that these return and resolution rules form a core part of your purchase agreement with LA FABRIQUE ANDEGAVE.

5. Intellectual Property Rights

All content published on [www.lafabriqueandegave.com], including but not limited to product photographs, website layout designs, brand logos, text descriptions, graphic illustrations, video content of our travel gadgets, newsletter copy, and all website source code, is the exclusive intellectual property of LA FABRIQUE ANDEGAVE, and is protected by French, EU, and global copyright, trademark, and intellectual property laws.

You are strictly prohibited from reproducing, distributing, modifying, publicly displaying, republishing, or selling any of our platform’s protected content for any commercial purpose without our prior explicit written permission. You may not frame any part of our website on another external third-party site without our formal authorization, nor may you scrape our product data in bulk to build a competing travel gear e-commerce platform. Any unauthorized use of our intellectual property constitutes a material breach of these Terms of Service, and we reserve the right to pursue all available legal remedies to protect our intellectual property rights, including claiming compensation for all losses caused by the unauthorized use.

If you choose to submit user-generated content to our platform, such as product reviews, travel photos featuring your newly purchased travel gadgets, or feedback messages sent to us via our Contact Us page, you automatically grant LA FABRIQUE ANDEGAVE a perpetual, non-exclusive, royalty-free, worldwide license to use, reproduce, modify, adapt, and display that content for marketing, product improvement, and promotional purposes on our website and official social media channels. You confirm that you own full legal rights to all content you submit, and that your submission of the content does not infringe on any third party’s legitimate intellectual property, privacy, or other legal rights.

6. User Conduct and Prohibited Activities

When accessing and using [www.lafabriqueandegave.com], you agree that you will not:

Violate any applicable local, national, EU, or international laws, regulations, or court orders in connection with your use of our platform
Upload, transmit, or distribute any malicious software, viruses, worms, or harmful code that is designed to disrupt, damage, or restrict the normal functionality of our website servers
Attempt to gain unauthorized access to our platform’s backend systems, other registered users’ accounts, or any data storage systems belonging to LA FABRIQUE ANDEGAVE, through hacking, password mining, or any other unauthorized means
Harass, abuse, threaten, or harm our staff, customer support representatives, or other users of our e-commerce platform
Submit false, fraudulent, or misleading order information, including using stolen payment details to complete transactions, with the intention of obtaining travel products without proper payment
Use automated bots, scrapers, crawlers, or other automated tools to access our website for the purpose of bulk data extraction, artificially inflating traffic, or submitting mass fake order requests that disrupt our normal business operations
Reproduce, copy, or resell our travel gadgets on other third-party e-commerce platforms without obtaining an official distribution authorization agreement from LA FABRIQUE ANDEGAVE in writing
Post or transmit any hateful, defamatory, obscene, or otherwise objectionable content on our public review sections or community spaces, that infringes on the legal rights of third parties

If we determine that you have engaged in any of the prohibited activities listed above, we reserve the right to immediately restrict your access to our platform, terminate your user account, cancel all unshipped orders linked to your account, and report your illegal activities to the relevant law enforcement authorities if necessary.

7. Disclaimer of Warranties and Limitation of Liability

LA FABRIQUE ANDEGAVE operates [www.lafabriqueandegave.com] on an “as is” and “as available” basis. We do not make any express or implied warranties of any kind, beyond the mandatory warranties required by applicable French consumer protection law, including but not limited to implied warranties of merchantability and fitness for a specific travel-related purpose. We do not guarantee that our website will be completely uninterrupted, 100% error-free at all times, or that any defects in our platform will be corrected immediately.

All our travel gadgets are tested for long-term on-road use, and we guarantee that every product you receive will be free from manufacturing defects at the time of delivery, in accordance with our public product descriptions. This warranty is valid for 12 months from the date you receive the product, and covers failures that occur under normal intended use of the travel gadget. This warranty does not cover damage caused by accidental drops, improper use, unauthorized modifications to the product, or normal wear and tear from long-term daily use.

To the maximum extent permitted by applicable law, LA FABRIQUE ANDEGAVE will not be held liable for any indirect, incidental, consequential, or punitive damages arising from your use of our website or purchased travel products, including but not limited to lost travel profits, lost trip planning expenses, or inconvenience costs beyond the actual original purchase price of the product you ordered. Our total aggregate liability for any and all claims related to your order will never exceed the total amount you actually paid to us for the specific order that gives rise to the claim.

8. Modifications to Terms and Governing Law

LA FABRIQUE ANDEGAVE reserves the right to update, revise, or modify these Terms of Service at any time to reflect changes to our business operations, new product offerings, new regulatory requirements, or adjustments to our platform features. When we make material changes to these terms, we will post the revised version on this page of [www.lafabriqueandegave.com] with a clearly marked new effective date, and we will notify registered users with valid email addresses via notification email at least 15 days before the revised terms take effect. Your continued use of our website and submission of new orders after the effective date of the revised terms will constitute your full acceptance of the updated provisions.

These Terms of Service are governed by and construed in accordance with the laws of France, without regard to its conflict of law rules. Any dispute, controversy, or claim arising out of or relating to these Terms of Service, your use of our website, or your purchase of our travel products, will first be resolved through good faith negotiation between you and our LA FABRIQUE ANDEGAVE support team. If the dispute cannot be resolved through amicable negotiation within 30 days, the dispute will be submitted to the exclusive jurisdiction of the competent courts located in Angers, France.

9. Severability and Contact Information

If any single provision of these Terms of Service is found to be invalid, unlawful, or unenforceable by a competent court of law, the remaining provisions of these terms will remain in full force and effect, and will not be affected in any way by the invalidated clause. The failure of LA FABRIQUE ANDEGAVE to enforce any right or provision outlined in these Terms of Service at any time will not constitute a waiver of that right or provision, nor will it prevent us from enforcing that provision at a later date.

For all inquiries related to these Terms of Service, you may reach us via:

Official Website: www.lafabriqueandegave.com
Contact Email: mellow@lafabriqueandegave.com
Physical Address: 4 Rue Eugène Chevreul, 49220 Montreuil-sur-Maine, France
Contact Phone Number: +33 6 9804 7363